Never miss another HVAC service call.
SuperMIA's AI service desk answers every HVAC call, day or night. Max triages emergencies, quotes your service charges, books and dispatches the job, and handles status calls, across voice, chat and WhatsApp. Each missed call is a lost service job. Max catches them all.
Everything your phones need, handled by one AI agent.
Nine jobs Max does on every call, day and night, so no service job slips to voicemail or a competitor.
Answers every call
Picks up 24/7, after hours, at lunch, and during overflow. Under-a-ring pickup, never a voicemail.
Triages emergencies
Flags true no-heat and no-cool breakdowns as high urgency, captures the address, and offers the earliest slot.
Books and dispatches jobs
Books, reschedules and assigns the right tech by skill and service area, straight into your dispatch calendar.
Quotes and answers pricing
States your diagnostic, repair and after-hours fees, hours and service area, straight from your own catalog.
Handles job-status calls
Is the tech on the way? Answered instantly, so existing customers stop tying up the line.
Outbound reminders and recall
Consented appointment reminders, tech en route texts, seasonal maintenance and review requests.
Voice, chat, SMS and WhatsApp
One AI brain across every channel: call, web chat, text or WhatsApp, in English and Spanish.
Records and scores calls
Every call recorded, transcribed and scored automatically, so you can review quality and coach the AI.
Shows your numbers
Calls answered, jobs booked, after-hours captured and revenue impact, at a glance, across every location.
Plus optional SEO and Google Ads support so new customers find your shop first when the AC dies. Ask about the growth add-on.
Representative figures. Replace with your real pilot numbers before launch.
What are missed HVAC calls costing you?
Move the sliders and the estimate updates live. Most shops are surprised how much after-hours and overflow calls add up over a single season.
Estimate based on a roughly 30% missed-call capture rate, for modeling only.
Every missed HVAC call is a job booked with your competitor.
Your techs are on rooftops, not at a desk. Calls stack up during installs, over lunch, and after you close. Most callers don't leave a voicemail. They call the next company in the search results.
The call rings out.
The cost isn't one missed call. It's the repair, the maintenance plan, and every job that customer would have booked for years.
Max answers and books it.
Every call answered in under a ring: captured, quoted, scheduled, and dispatched, with a confirmation texted before you're off the roof.
The AC dies at 9pm. Max picks up.
The calls that decide your month don't wait for office hours. A no-cool breakdown, a burst line, a no-heat night: Max answers in under a ring, judges the urgency, captures the address and equipment, and offers the earliest slot.
So the emergency is booked and the right tech is dispatched before the caller can dial the next company. No voicemail, no morning callback, no lost job.
- True breakdowns flagged as high urgency, routed first
- Address, equipment and issue captured on the call
- Earliest slot booked and the right tech dispatched
- After-hours surcharge disclosed before booking
- Out-of-scope or true emergencies warm-transferred to your on-call tech with a transcript
No chasing. No manual updates. No missed follow-ups.
SuperMIA doesn't help your team work harder, it removes the busywork entirely.
Job booked
Captured, quoted and dispatched into your real calendar, no message slip, no callback, no double entry.
Before the customer hangs upLead recovered
Missed a call mid-job? Max texts back instantly so the lead never goes cold and dials a competitor.
Instant missed-call text-backSlow season filled
Pre-season tune-ups and maintenance renewals run themselves to past customers, on autopilot.
Outbound campaigns, 24/7Meet Max, your AI HVAC service desk.
An AI answering service built for HVAC call flows, not generic chat. It picks up every call, triages the urgency, captures the customer, address, equipment make/model/year and the issue, quotes your fee, books the slot, and dispatches the right tech.
Runs your exact call-handling playbook.
- Answers every inbound call 24/7, after hours, weekends and peak-season Mondays
- Books, reschedules and cancels into your dispatch calendar
- Quotes from your own service catalog: diagnostic, repair, tune-up, after-hours surcharge
- Triages true emergencies as high urgency and offers the earliest slot
Cleaner tickets than a handwritten note.
- Captures make / model / year and the issue so the tech arrives prepared
- Warm-transfers complex calls to your on-call tech with a full summary
- Records, transcribes and scores every call for review
- Speaks English and Spanish, auto-detecting on the call
Your phones today, vs. with SuperMIA.
Same calls. Same techs. None of the chaos.
Calls slip, jobs walk.
Every call answered and booked.
A day on your phones, handled.
Tap any moment to see exactly what Max does, and what your team sees on the other side.
The call no one was there to take.
Same phones. Different results.
What changes when no call goes unanswered.
After-hours used to mean lost jobs. Now it's our best booking window.
A 7-tech shop switched on Max for after-hours and overflow. The office stopped leaking calls during installs and after close, and the schedule started filling itself overnight.
Every call is answered, quoted, and on the calendar before we're back in the truck, with the transcript on file. We added a full week of jobs a month without adding a person.
Shown as a representative case result, not a guarantee. Replace with a verified HVAC client result before launch.
The service desk that never clocks out.
It's not just a phone line, it's our whole service desk. Calls, emergency triage, quotes and dispatch all happen without anyone picking up.
The after-hours emergencies used to wait until morning. Now they're triaged and booked the same night. We stopped losing the big jobs.
The ServiceTitan sync is the part I trusted last and now rely on most. Booked or rescheduled, everything shows up where it should.
Bookings that land straight in your dispatch software.
Works with ServiceTitan, Housecall Pro, Jobber and your existing phone line. Max checks tech and slot availability, books the right service and duration, and writes back to your system automatically. No double entry, no end-of-day reconciliation.
- Books it in your dispatch software for you, not a parallel schedule
- Customers, techs, jobs and slots stay in your system
- Service codes, pricing and revenue follow through automatically
- Reschedules and cancellations sync both ways
One dashboard for calls, booked jobs, and revenue.
Across every location, switch the range and watch the numbers update. Interactive preview with sample data.
Interactive demo with sample data. Real numbers from your shop after you go live.
AI service desk vs. answering service vs. voicemail.
Where an AI service desk that books and dispatches fits next to the alternatives most shops already use.
| Capability | Voicemail | Human answering service | SuperMIA (Max) |
|---|---|---|---|
| Answers every call 24/7 | Sometimes (extra fees) | Yes | |
| Triages true emergencies | Varies | Yes | |
| Books into your dispatch calendar | Takes a message | Automatically | |
| Dispatches the right tech | Yes | ||
| Quotes your service charges | Yes | ||
| Answers hours / pricing / service area | Sometimes | Yes | |
| Handles job-status calls | Yes | ||
| Warm-transfers to your on-call tech | Varies | With transcript | |
| Outbound reminders and tech en route | Yes | ||
| Voice, chat, SMS and WhatsApp | Voice only | All channels | |
| Records and transcribes every call | Sometimes | Yes | |
| Cost to scale | Free, but loses jobs | Per-minute / per-call | Flat, no new hires |
Your first 2 months are on us.
Join the founding cohort and run your whole service desk free. Use the time to launch Max, test it on real calls, and watch the schedule fill before a monthly bill ever starts.
- Run answering, emergency triage, booking, dispatch and outbound reminders from day one
- Founder-assisted setup tuned around your services and pricing
- Keep your locked founding rate after onboarding
- No risk: 30-day money-back if it isn't working
Your whole service desk, three ways to get it.
All plans include 24/7 answering, emergency triage, service quoting, dispatch-software sync, and unlimited concurrent calls.
- Voice AI agent, inbound, 24/7
- Chat AI agent, web widget and SMS
- Service quoting from your catalog
- Booking and reminders into your calendar
- Dispatch-software sync, no double entry
- 1,500 AI call minutes / month
- 1 location, call recording and transcripts
- Email support, 24-hour response
- Everything in Essentials, plus
- Outbound voice AI, tune-ups, recall, renewals
- Smart dispatch, by skill, zone and urgency
- Missed-call text-back, instant
- Campaign generation, fills the slow season
- Call scoring and quality review
- 5,000 AI call minutes / month
- Up to 5 techs, multi-line
- Priority support, 4-hour response
- Everything in Pro, plus
- Multi-location roll-up and reporting
- Revenue analytics, by tech, service and zone
- Centralized activity across all branches
- Role-based team access
- Unlimited techs and AI call minutes
- Dedicated success manager
- White-glove onboarding ($2,500 value)
- Custom integrations, 1-hour support
Illustrative tiers mirroring SuperMIA pricing. Confirm live prices from the pricing page before launch.
HVAC answering service: questions contractors ask.
Short answers to what comes up before shops go live.
Put your HVAC phones on autopilot.
Book a 15-minute demo and we'll set up a live HVAC agent on your real services and pricing, so you can hear Max answer, triage, quote and book before you decide.