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Editorial team

The people who build MIA also write about it

Every article on SuperMIA is written by someone who works on the platform — the architects behind our voice pipeline, the engineers shipping agent workflows, and the operators taking those agents to market. No ghostwriters, no outsourced desks. Pick a name to read their work.

4Contributors
4Areas of focus
Voice + chatAgent expertise
In-houseEvery byline

Meet the SuperMIA authors

Four contributors, four distinct areas. Each profile links to a full author page where their published articles are collected.

  • Harikrishna Patel, Founder and CEO of SuperMIAStrategy & partnerships

    Harikrishna Patel

    Founder & Chief Executive Officer

    Founder and CEO of SuperMIA. Two decades building engineering and AI teams across four continents, now leading the strategy behind the MIA conversational AI platform.

    • AI strategy
    • Enterprise adoption
    • Partnerships
    • Market vision
    Articles by this authorRecent posts collect on Harikrishna’s profile as bylines are wired to the blog.
    Read full profile
  • Urvil Dhanani, Chief Technology Officer at SuperMIAAI architecture

    Urvil Dhanani

    Chief Technology Officer

    CTO at SuperMIA. Leads platform architecture for MIA, including multi-agent systems, real-time voice pipelines and the integration and security layers behind production deployments.

    • Voice AI
    • Multi-agent systems
    • Platform security
    • Compliance
    Articles by this authorRecent posts collect on Urvil’s profile as bylines are wired to the blog.
    Read full profile
  • Parva Sheta, AI Engineer at SuperMIAAgent engineering

    Parva Sheta

    AI Engineer

    AI Engineer at SuperMIA. Builds conversational agents, tool-calling workflows and the CRM, scheduling and telephony integrations behind MIA deployments.

    • AI agents
    • Workflow automation
    • Integrations
    • Conversational AI
    Articles by this authorRecent posts collect on Parva’s profile as bylines are wired to the blog.
    Read full profile
  • Vicky Lalwani, Digital Marketing Director at SuperMIAGrowth & GTM

    Vicky Lalwani

    Digital Marketing Director

    Digital Marketing Director at SuperMIA. Leads growth, SEO, product positioning and go-to-market for the MIA conversational AI platform.

    • SEO strategy
    • Go-to-market
    • Conversion
    • AI marketing systems
    Articles by this authorRecent posts collect on Vicky’s profile as bylines are wired to the blog.
    Read full profile

Who writes about what

Topics are assigned by working knowledge, not availability. Use this as the byline reference when publishing new articles.

Author-to-topic assignment for the SuperMIA blog
AuthorAreaTopics they cover
Harikrishna PatelStrategy & partnershipsIndustry outlook, enterprise AI adoption, buy-vs-build, partnership and white-label models, category-defining pillar pieces
Urvil DhananiAI architectureVoice AI architecture, multi-agent orchestration, latency and reliability, HIPAA and data-security practice, model evaluation
Parva ShetaAgent engineeringAgent build guides, tool calling, CRM and scheduling integrations, workflow automation, deployment and troubleshooting
Vicky LalwaniGrowth & GTMIndustry ROI breakdowns, customer stories, buyer guides, comparison and alternatives pages, conversion and positioning

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