Harikrishna Patel

Founder & Chief Architect, MIA – My Intelligent Assistant Platform (Botfinity Inc., Dallas, TX)

Harikrishna Patel is the founder and driving force behind MIA – My Intelligent Assistant, the flagship AI platform developed under Botfinity Inc. in Dallas, Texas. With over 15 years of experience across software engineering, enterprise solution design, AI/ML innovation, and digital transformation, Hari has built a reputation for turning complex business challenges into practical, scalable, and transformative AI products.

Hari’s background spans multiple domains—from custom software development and cloud architecture to automation, process intelligence, and voice-driven AI systems. Over the years, he has led teams across the US, India, and emerging global markets, delivering solutions for SaaS companies, hospitality brands, industrial enterprises, public-sector organizations, and data-driven businesses.

His journey into AI began long before “AI automation” became a trend. Hari spent years studying how organizations struggle with fragmented systems, repetitive workflows, and support bottlenecks. The idea for MIA grew from that observation: a true No-Code Agentic AI platform built to help companies automate conversations, support, workflows, decision-making, and customer engagement through smart voicebots and chatbots.

Hari holds a Master of Computer Applications and numerous certifications in cloud computing, machine learning, data science, DevOps, and agile methodologies. His cross-disciplinary foundation allows him to blend engineering depth with product intuition—a combination that shapes MIA’s intelligent, plug-and-play architecture.

Through Botfinity and the MIA platform, Hari now focuses on one mission:
making AI accessible, reliable, and genuinely useful for businesses of all sizes.

On the MIA Blog, he writes about conversational AI, agentic automation, workflow intelligence, and the future of voice-powered business operations—drawing insights from real enterprise deployments, hands-on product building, and the continuous experimentation that comes with scaling a modern AI platform.